Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time.
At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun.
Position Overview
The Collections Specialist is responsible for following up with invoices that have been sent to payers but have not yet been paid. This individual is also responsible for researching denials and converting them.
The starting pay for our Collections team is $19.00 per hour. In addition to compensation, our full-time employees are eligible to receive the following competitive benefit package including Health, Dental, Vision, and Life insurance options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity!
**Must have Medical Collections Experience to be Considered**
Essential Job Functions
• Process at least 5 claims per hour
• Manage a portfolio of payers, ensuring collections, aging and denials are being processed in a timely fashion
• Assist with billing efforts by eliminating denials and keeping payer rules up to date
• Perform month end reconciliation; assisting other departments as needed
• Meet daily, monthly and quarterly collection goals set by management
• Ensure work being performed meets internal and external compliance requirements
Requirements
• High school diploma or GED required
• Minimum of 2 years related experience in Medical Insurance Collections; healthcare, medical office, customer service required
• Proficient in Microsoft suite of products including Outlook, Word and Excel
• Strong basic math and accounting skills
• Proven ability to manage in a high call volume environment with accuracy and efficiency
Other Skills/Abilities
• Must be able to adhere to confidentiality standards and professional boundaries at all times
• Attention to detail
• Time Management
• Ability to remain calm and professional in stressful situations
• Strong commitment to excellence
• Quick-thinking and astute decision making skills
• Effective problem-solving and conflict resolution
• Excellent organization and communication skills
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
