I believe that the care we give can make every moment count.
Compassionate care, uncompromising service and clinical excellence thats how our Hospice improves quality of life in the final stages of life. By delivering palliative care by hospice professionals, our patients can spend their remaining days in comfort and peace. Kindred at Home, a division of Kindred Healthcare Inc., is the nations leading provider of comprehensive home health, hospice, and non-medical home care services.
Kindred at Home, and its affiliates, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.
Administer Human Resources tests, conduct interviews and hire qualified caregivers, CNAs and CHHAs.
Submit employee applications and criminal background check forms to the Human Resources department for processing.
Conduct new employee orientation.
Match appropriate staff to client and ensures contract compliance.
Receive and asses intake and client requests for service.
Assign qualified staff to clients appropriately.
Coordinate service and facilitate communication between agency and client, family and
referral source.
Provide customer service to caregiver staff, client, family and referral sources.
Handle client complaints and write incident reports as necessary.
Strictly oversee and implement client contact requirements.
Monitor client progress and report unusual symptoms to Director of Private Duty.
Provide input to the Human Resources Director on the revisions of the company employment application, Employee Handbook, Safety Module, etc.
Handle necessary employee discipline fairly and objectively, in consultation with the Human Resources Department.
Provide thorough, objective and timely 90-day and annual staff performance appraisals for all staff directly supervised.
Make appropriate hiring and/or termination recommendations and notify the Human Resources Department of staffing needs.
Support On-Call Staffing Coordinator after business hours as necessary.
Respond to requests for references for past employees.
Respond to telephone inquiries regarding the services provided by the company.
Coordinate with Oasis Outsourcing in matters concerning HR, Workers Compensation, Payroll, etc.
Makes monthly production report according to payroll for all clients.
Make monthly admission report of new client referral that includes referral source.
Perform other related duties as requested and required.
High School Diploma or equivalent
Two years previous office experience
Previous supervisory experience
