Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and
comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities Join the Mayo Clinic team as our new Director of Communications – Total Rewards & HR and lead the charge in developing and executing our total rewards communications strategy. In this pivotal role, you’ll partner with Mayo Clinic Human Resources leadership to craft and execute a dynamic communication plan that resonates across the enterprise. Your mission: to serve as the communications consultant and advisor for Total Rewards and HR programs, ensuring transparency in Mayo Clinic offerings towards greater understanding and appreciation.
Key responsibilities include:
- Provide strategic communication counsel on Total Rewards and HR programs.
- Develop and implement comprehensive Total Rewards communications strategies that align with Mayo Clinic’s goals and objectives for both internal and external audiences.
- Creates messages and communications that are impactful, accurate, concise and optimized for maximum reach and engagement.
- Ensure brand and message alignment and coordination of communications.
- Active participation in Total Rewards and HR strategy meetings in helping execute on communication plans.
- Stay current on industry trends and best practices in Total Rewards
- Use data and analytical tools to measure and track impact of communication efforts on employees’ wellness and total rewards utilization.
- Generate reports and provide insights on communication effectiveness and making adjustments.
- Oversee the creation and distribution of engaging content across various platforms, including social media, websites, and newsletters.
- Collaborate with cross-functional teams to ensure consistent messaging and branding across all communications channels, including marketing and social media.
- Monitor and analyze media coverage and communication metrics to assess the effectiveness of strategies and campaigns.
- Manage third-party vendors and agencies for occasional market-specific public relations activities.
- Partner with and provide guidance and support to enterprise communication teams to ensure alignment with Bold. Forward. strategies.
The director partners with senior leaders to drive innovation, challenge the status quo, and implement solutions and programs to advance priorities. Responsible for ensuring deliverables are met and outcomes achieved. Establishes and maintains strong relationships with both internal and external partners. The director helps to optimize operational performance. Serves as a thought partner and project liaison outside the department at all levels, helping to proactively identify and communicate business issues, coordinate project activities, streamline approaches/methodologies, and share best practices. Stewards the interest of the organization by ensuring strategies are viable. Fosters an internal culture of positive teamwork and transparency that drives excellent service, quality, diversity, an engaging work environment, and an overall continuous improvement mindset. Serves as a change agent, championing agile ways of thinking to enable teams and individuals to succeed. Drives excellence in financial management, communication (verbal, written, and presentations), business and strategic planning, performance accountability, and reporting. Supports department and institutional projects, staff recruitment, policy implementation, and budget management.
Qualifications Required: Bachelor's degree in a related field plus 7 years of relevant work experience, or master's degree in a related field plus 5 years of relevant work experience.
The ideal candidate will possess:
- Proven experience in human resource communications, Total Rewards communications, or a similar role.
- Strong understanding of internal communications and large enterprise nuances.
- Experience with crisis communication and reputation management is a plus.
- Experience building and maintaining strong relationships with media, influencers, and key stakeholders.
Strong written and oral communication skills. Ability to communicate in a way that creates clarity, simplifies messages and aligns with organizational strategy. Knowledge of communication channels and the ability to build effective communication and engagement strategies.
Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change, and embraces critical questioning, innovation, service and continuous improvement. Must understand how to navigate ambiguity, and act without having the total picture. Adaptable and flexible. Demonstrated professionalism and ethics, with the ability to earn credibility through integrity and transparency. Role model for service excellence. Motivates others by being present, engaged, and attentive, invites diverse perspectives, and demonstrates and inspires a collaborative spirit. Demonstrates and inspires a collaborative spirit.
Strong alignment with Mayo's core values. Relationship-oriented, high-performing individual with a strong balance of EQ and IQ. Demonstrates executive presence and servant leadership. Must possess strong leadership, business, analytical, oral and written communication, presentation skills, and superior interpersonal skills to facilitate effective relationships both within and outside of Mayo Clinic.
Successful history of working effectively in a complex, matrixed and collaborative environment that expects and promotes teamwork. Strong strategic judgment. Ability to evaluate and improve upon existing processes and develop/implement new processes where appropriate. Must demonstrate ability to manage sensitive/confidential/proprietary information. Ability to work across an organization with excellent communication and customer service orientation. Ability to prioritize and communicate priorities in alignment with strategy.
Exemption StatusExempt
Compensation Detail$156,166 - $226,449 / year
Benefits EligibleYes
ScheduleFull Time
Hours/Pay Period80
Schedule DetailsM-F, business hours. This position may work remotely from any location within the U.S. Occasional travel to Mayo Clinic campuses required.
Weekend ScheduleAs needed
International AssignmentNo
Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.
Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
RecruiterJessica Gartner
