You Belong Here! Come see why the Johns Hopkins Hospital is a world-renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe. Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers, from primary visits to emergency care.
What Awaits You?
- Career growth and development
- Diverse and collaborative working environment
- Affordable and comprehensive benefits package including Paid Time Off
The Admissions and Registration Coordinator (ARC) will handle administrative (non-clinical) aspects of the patient encounter, achieving an ideal patient experience, while collecting and maintaining accurate insurance information on each patient record. The role is responsible for executing activities including registrations, scheduling, time-of-service collections and obtaining authorizations and providing same day admission notification to payers. You’ll offer friendly, courteous assistance to patients, provide support to the clinical care team, and exhibit a positive and professional demeanor at all times.
Take a tour of our campus:
https://www.youtube.com/watch?v=KnNaPzR-AEE
Hours:
Part Time (16 hours)
Evening Shift
Weekend Work Required
Job training will take place during day shift hours regardless of the shift the incumbent is hired for.
Location:
Johns Hopkins Hospital,
Adult Emergency Dept.
1800 Orleans St., Baltimore, MD
Requirements:
- HS Diploma or GED
- ARC I - Six months customer service experience
- ARC II - One-year relevant experience
- ARC III - Two years relevant experience in a medical office, or hospital, Ability to successfully demonstrate all aspects of the job
- ARC IV - Minimum 2 years of relevant work experience in a medical office, hospital, medical call center or similar customer service environment. Extensive medical insurance processing, admissions and insurance experience required.
- Requires proficiency on use of multi-line telephone, nursing call bell. Able to navigate workstations on wheels, copier, calculator, fax machine, EPIC applications including scheduling, registration, billing, order communications, etc.
- Successful completion of all required EPIC courses and Patient Insurance training required within 90 days for all positions
- Bilingual - Candidates must successfully pass the required JHM approved designated language assessment prior to job offer.
Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:
- Full medical, dental, and vision plans,
- Retirement plans,
- Paid time off (PTO),
- Tuition reimbursement for you and your dependents,
- Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
- Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
- And more! Visit https://jhh.mybenefitsjhhs.com/
Important Notices:
***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols. Effective 6/1/23, employees at Johns Hopkins All Children’s Hospital, its affiliate locations and Florida State Residents are not required to obtain the COVID-19 vaccine. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities.
***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
