REMOTE OPPORTUNITY FOR A NURSEThe Applications Analyst, Senior:- Leads execution of professional services commitments as assigned- Subject matter expert on assigned software applications- Implements, trains and supports assigned software applications- Direct interaction with external and internal customers in the execution of the responsibilitiesDUTIES AND RESPONSIBILITIES:- Develop and maintain in depth understanding of assigned software applications- Maintains working knowledge of application module integration- Leads the creation and maintenance of internal and external documentation and implementation tools as assigned- Participate in or leads customer professional services offerings including implementations as assigned- Team leader on large or complex projects for other application analyst team members- Participate in configuration management responsibilities as assigned- Participate in process to validate product deployment program- Accountable to comply with implementation standards and guidelines.- Leads in the completion, submission and presentation of product and project documentation required for the assigned responsibilities- Provide support of assigned software applications to the customer base through the established support processes- Provide on-call and off hours support services as assigned and scheduled- Provide call center and implementation command center coverage as scheduledEvaluate requirements and prepare for product demonstrations as assignedOther Duties:Participate in process improvement opportunities facilitated by PMO management to tailor implementation and support processes to meet the needs of Vendors/ External ClientsTravels as needed, including weekend travel when necessary (abiding by DSS established travel guidelines)Participate in product sales opportunities as requiredThe preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.
